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Boost Your Etsy Sales and Earnings with These 14 Proven Success Tips (Part 2)
Use these tips to increase your sales & maximize your profits
5 min readMar 1, 2023
Read part 1 here:
7. Convert bad review into good reviews
Yes, it happens. Sometimes you can get bad reviews.
In case this happens, you can send a message to the user, asking if there is anything you can do to help.
For example, you can offer an upgrade to a higher quality product, and ask if they would consider updating their review.
Never ever ignore the review, always try to resolve the issue with the customer. If you can’t solve it, offer a refund. A good review is worth more than losing a bit of money of refunding the customer.
Simply said: do anything in your power to to turn a negative review into a positive experience for the customer.
